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Q: |
What is BuyDiscount? |
A: |
BuyDiscount is an online deal portal that offers
best deals in town every day. It does not
required any minimum buyer to active the deals
as our DEAL IS ALWAYS ON ! |
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Q: |
Can I buy a Buydiscount voucher with
confidence? |
A: |
Yes, you can. Your credit card details are
transmitted by SSL directly to a secure online
payment gateway system powered by NetBuilder a
Malaysia well known Online Payment service
provider. We don't store your credit card number
on our servers. |
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Q: |
I don’t have credit card, can I pay using
bank transfer? |
A: |
Yes, we accept transfers from major banks
(Maybank2u and etc) and Credit Cards
(Visa/Master). |
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Q: |
How do I purchase your voucher? |
A: |
First, Top-up your account with our
BuyDiscount’s credit. Then you are allowed to
purchase the deal with 1 credit per voucher.
Once the transaction is made, an e-voucher will
be generated for you to redeem it with our
partner. You will make the full-payment for the
deal to our partner upon redemption. |
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Q: |
How do I redeem my BuyDiscount vouchers? |
A: |
Present your voucher at partner outlet as per
specified in the conditions section or make your
booking and redemption as per instructed in the
voucher for delivery, if it applicable. |
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Q: |
I bought a BuyDiscount voucher, when can I
use it? |
A: |
Please refer to the redemption period stated in
your voucher. |
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Q: |
What if I buy as a gift? |
A: |
Yes, you can buy the voucher as a gift to your
friends or love one who love to enjoy and
experience new products or services offer by our
partner with the best price in town. |
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Q: |
Am I able to change the name on the voucher
as I am purchasing the voucher for my friend? |
A: |
No; you are not allow to change the name on the
e-vouchers. But most of our vouchers are
transferable and they can redeem is without your
presence. |
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Q: |
Why have I not received your email with my
e-vouchers? |
A: |
Usually the e-vouchers are sent immediately via
email upon successful purchases. Please check
your junk folder or you can download your
voucher by “View Order History” after you login
successfully to BuyDiscount.my website. |
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Q: |
What happens if the merchant ceases operation
before I am able to redeem the voucher? |
A: |
If the merchant were to cease operations before
you are able to redeem the voucher, we will
issue you a refund your BuyDiscount’s credit of
all the vouchers that you have purchased. |
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Q: |
Can I purchase the past deal which I have
missed ? |
A: |
No , Once the deal is past you are not allow to
purchase it. Anyway, no worry , we always strive
to bring you the most exciting deal in town from
our partners. Check out our daily newsletter or
follow us on our Facebook and keep yourself
updated so that you will not miss any future
great deals. |
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Q: |
Facing problem or need Help ? |
A: |
You can call us at 03 - 5621 1760 (Mon-Fri,
9.30am-5.30pm) or you can write to us at
help@buydiscount.my, our customer support
team is always ready to serve you. |