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Frequently Asked Questions (FAQs)

What is BuyDiscount?
Can I buy a Buydiscount voucher with confidence?
I don’t have credit card, can I pay using bank transfer?
How do I purchase your voucher?
How do I redeem my BuyDiscount vouchers?
I bought a BuyDiscount voucher, when can I use it?
What if I buy as a gift?
Am I able to change the name on the voucher as I am purchasing the voucher for my friend?
Why have I not received your email with my e-vouchers?
What happens if the merchant ceases operation before I am able to redeem the voucher?
Can I purchase the past deal which I have missed ?
Facing problem or need Help ?

Q: What is BuyDiscount?
A: BuyDiscount is an online deal portal that offers best deals in town every day. It does not required any minimum buyer to active the deals as our DEAL IS ALWAYS ON !
Q: Can I buy a Buydiscount voucher with confidence?
A: Yes, you can. Your credit card details are transmitted by SSL directly to a secure online payment gateway system powered by NetBuilder a Malaysia well known Online Payment service provider. We don't store your credit card number on our servers.
Q: I don’t have credit card, can I pay using bank transfer?
A: Yes, we accept transfers from major banks (Maybank2u and etc) and Credit Cards (Visa/Master).
Q: How do I purchase your voucher?
A: First, Top-up your account with our BuyDiscount’s credit. Then you are allowed to purchase the deal with 1 credit per voucher. Once the transaction is made, an e-voucher will be generated for you to redeem it with our partner. You will make the full-payment for the deal to our partner upon redemption.
Q: How do I redeem my BuyDiscount vouchers?
A: Present your voucher at partner outlet as per specified in the conditions section or make your booking and redemption as per instructed in the voucher for delivery, if it applicable.
Q: I bought a BuyDiscount voucher, when can I use it?
A: Please refer to the redemption period stated in your voucher.
Q: What if I buy as a gift?
A: Yes, you can buy the voucher as a gift to your friends or love one who love to enjoy and experience new products or services offer by our partner with the best price in town.
Q: Am I able to change the name on the voucher as I am purchasing the voucher for my friend?
A: No; you are not allow to change the name on the e-vouchers. But most of our vouchers are transferable and they can redeem is without your presence.
Q: Why have I not received your email with my e-vouchers?
A: Usually the e-vouchers are sent immediately via email upon successful purchases. Please check your junk folder or you can download your voucher by “View Order History” after you login successfully to BuyDiscount.my website.
Q: What happens if the merchant ceases operation before I am able to redeem the voucher?
A: If the merchant were to cease operations before you are able to redeem the voucher, we will issue you a refund your BuyDiscount’s credit of all the vouchers that you have purchased.
Q: Can I purchase the past deal which I have missed ?
A: No , Once the deal is past you are not allow to purchase it. Anyway, no worry , we always strive to bring you the most exciting deal in town from our partners. Check out our daily newsletter or follow us on our Facebook and keep yourself updated so that you will not miss any future great deals.
Q: Facing problem or need Help ?
A: You can call us at 03 - 5621 1760 (Mon-Fri, 9.30am-5.30pm) or you can write to us at help@buydiscount.my, our customer support team is always ready to serve you.
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Food & Beverage
[50% Off] 4-Course Japanese Bento Meal at Kin No Uma Japanese Restaurant, Palace of the Golden Horses for RM45 instead of RM90. Pork-free. Limited Buydiscount
Health & Beauty
[76% Off] 90-min Whitening & Lifting Facial + Anti-Wrinkle Eye Mask + Face Massage for RM38 instead of RM160
Holiday & Travel
[86% Off] 4D3N Stay at Krabi Tipa Resort in Krabi, Thailand for 2 people + Buffet Breakfast. RM388 instead of RM2,786 published rack rate (only RM64.70 per person per night). Combine Buydiscount for extended stay.
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